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Terms & Conditions

The following document outlines the terms of use of the Jack’s Garden Store website. You can also read our privacy policy, which outlines our practices towards handling any personal information that you may provide us.

Before using Jack’s Garden Store, you are required to read, understand and agree to these terms and conditions. By accessing or using our web site you agree to be legally bound by these terms and conditions. You may only purchase from Jack’s Garden Store after reading and accepting these terms.

The column on the right provides a short explanation of our terms and conditions and is not legally binding (thanks to 500px for this inspired idea!)

Feel free to contact us if you have any questions relating to our terms and conditions.

You can reach us by emailing customerservice@jacksgardenstore.com or by calling 0117 360 0505

Ok, this doesn't really need translation

In plain English,

We do our absolute best to keep the site up-to-date, and error free.

However, mistakes happen and we are dependent on information from our suppliers. Occasionally this information is out of date or wrong.

In plain English,

Please don’t copy the information on this site. Of course, viewing pages or printing them out for your own use is fine.

We can stop providing services at any time.

In plain English,

Lots of stuff is beyond our control. We cannot be held responsible for it.

Visitors reviews, questions and comments are written in their own words, and we aren’t responsible for their opinions.

In plain English,

Have a look here to see how we handle your personal information

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In plain English,

Sometimes, our products are out of stock. If that happens we will let you know, suggest an alternative, and offer you a full refund if nothing suits.

Some of our products can be delivered the next day, as long as you order them before 11pm during the week.

However, we are closed over the weekends Our phone lines are open Monday to Friday from 9:30 to 3pm. If you leave a message on our voicemail, we will get back to you within one business day (Mon-Fri)

In plain English,

If you want to return something, please have a look here

In plain English,

Things change. We will add new terms to this document from time to time. You will always be bound by the latest version of these terms

In plain English,

We will only use the email address you give us. If you change it, please let us know.

In plain English,

The rest of these terms remain vaild, even if one of them is shown to be unenforcible

Ok, this doesn't really need translation

Ok, this doesn't really need translation

In plain English,

Some stuff is outside our control, and not our responsibility

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